FCC主席Ajit Pai发表声明，批评无线运营商在受飓风迈克尔影响的地区恢复服务速度缓慢。FCC表示，4级飓风摧毁了佛罗里达州狭长地带的部分地区，摧毁了多达30万户家庭的互联网和**服务。飓风于10月10日上周三登陆，截至今天，Verizon、T-Mobile和AT&amp；T在某些地区仍处于停机状态。

Pai与佛罗里达州州长里克·斯科特（Rick Scott）一道呼吁航空公司免除受影响客户的每月账单，并允许他们“在不受处罚的情况下更换航空公司。”（如今，大多数消费者没有服务合同，因此，这有点毫无意义。）Pai还要求公共安全和国土安全局调查航空公司的恢复工作。

Verizon本周早些时候报告称，Michael对电线和光纤造成的广泛损坏已经减缓了恢复其网络并为所有客户运行的努力。该公司目前正在网上分享其恢复工作的最新情况，并于今天发表声明，确认将向受影响的客户提供免费积分：“海湾县和海湾县的每个Verizon客户将自动获得每条线路3个月移动服务的积分。这项免费服务适用于消费者和企业账户。”

AT&T还向选定县的客户提供信贷，并向Verge发布了一份声明：

“We began preparing for this storm before it arrived and our work continues today. Because of these efforts, we were able to keep our customers, including first responders, connected during and after the storm in many areas. In addition, we deployed 15 large scale portable cell sites to the most storm damaged areas to provide connectivity. Before the storm hit we announced and implemented credits for our customers. Beginning on October 10 credits have been given to customers in Bay, Calhoun, Franklin, Gulf, Liberty, Taylor and Wakulla counties. We plan to continue extending these credits through October 21st, and will continue as conditi*** require. Our crews continue working day and night to ensure continuing connectivity for the affected areas.”

T-Mobile尚未就是否提供账单积分发表声明，但在其飓风迈克尔网络更新页面上报告称，在北卡罗来纳州、乔治亚州和弗吉尼亚州的网站上，该服务几乎完全恢复，而佛罗里达州的Panhandle网站仍在开发中。