DirecTV和Viacom玩起了鸡皮疙瘩，客户输了：Viacom刚刚中断了多达26个DirecTV频道，包括MTV、Comedy Central、Spike、VH1和Nickelodeon。和往常一样，服务损失是合同续签纠纷的直接结果。DirecTV声称，维亚康姆正在寻求DirecTV额外增加30%的版税，以更新订阅，估计总共额外支出10亿美元，显然DirecTV不愿意支付，维亚康姆也不愿意及时让步以避免停电。

和往常一样，双方都有公关活动，以确保客户将服务损失归咎于另一家公司。DirecTV在网络上发起了一个名为“DirectTV承诺”的活动，称费率上涨过高，并声称在试图讨价还价时要求Viacom继续提供服务。维亚康姆有一个名为“When DirecTV Drops”的网站和几篇博文，其中一篇博文声称，从技术上讲，是DirecTV而不是Viacom放弃了维亚康姆频道。一篇题为“解开旋转”的博客文章声称，DirecTV的订户将为费率的提高支付相当于每天额外几便士的费用，DirecTV正走向创纪录的利润。

与此同时，维亚康姆旗下的博彩公司在Twitter上表示“对@DIRECTV拒绝与我们谈判感到失望”，Spike program Impact Fattling也发起了自己的活动，Hulk Hogan在这段YouTube视频中告诉粉丝向DIRECTV投诉：

DirecTV和维亚康姆都明确表示愿意谈判。”我们完全没有问题公平地补偿维亚康姆，“我们一直非常愿意达成协议，”DirecTV副总裁Derek Chang写道维亚康姆写道：“我们希望DirecTV能与我们合作，达成一项解决方案。”。

以下是双方在停电开始后的完整声明：

维亚康姆：

"We are deeply disappointed that DirecTV dropped Viacom’s channels before our midnight deadline this evening, severing our connection with its nearly 20 million subscribers nationwide. We proposed a fair deal that amounted to an increase of only a couple pennies per day, per subscriber, and we remained willing to negotiate that deal right up to this evening’s deadline. However, DirecTV refused to engage in meaningful conversation. We are hopeful that DirecTV will work with us toward a resolution, and stop denying its subscribers access to the networks they watch most."

直播电视：

"We have been very willing to get a deal done, but Viacom is pushing DIRECTV customers to pay more than a 30 percent increase, which equates to an extra $1 billion, despite the fact that the ratings for many of their main networks have plummeted and much of Viacom’s programming can be seen for free online. Viacom sent us a letter last night that outlined our obligati*** to remove the channels by midnight or face legal action just as they were falsely telling viewers DIRECTV was resp***ible.

Let's be clear, Viacom took these channels away from DIRECTV viewers. We have absolutely no problem compensating Viacom fairly, but they have now knowingly put our customers in the unreasonable position of either accepting their extravagant financial demands or losing some of their favorite TV shows. We feel our customers should not have to pay more for these networks than the customers of any other TV provider. We reiterated this to Viacom today and have not heard back from them.

We understand that Viacom’s acti*** are inconveniencing our customers so we are doing everything we can to help them find alternative programming until this gets resolved. Customers will now see a variety of replacement channels available to them on one screen, in a Mix Channel format, when they tune to a Viacom channel. For instance, those going to the Nickelodeon channel slot will see alternative choices for children’s programming such as The Disney Channel, ABC Family, Cartoon Network, PBS Sprout, The Hub and Boomerang. Customers can also see full-length Viacom episodes for free by going to www.directvpromise.com and clicking on the ‘Other Ways to Watch’ tab.

你得自己决定该怪哪家公司，如果不是两个的话。