Twitter首席执行官迪克•科斯托洛（Dick Costolo）正在为自己的平台长期存在的骚扰和虐待问题承担个人责任，他告诉员工，他对公司的失败感到尴尬，并将很快采取更有力的行动来消除恶棍。他说，巨魔的问题正在赶走公司的用户。”科斯托洛在《边缘》获得的一份内部备忘录中写道：“我们在处理平台上的虐待和恶棍方面很差劲，而且我们已经吸了很多年了。”这不是秘密，世界其他地方每天都在谈论它。我们失去了一个又一个核心用户，因为我们没有解决他们每天面临的简单问题。”

“这不是别人的错，而是我的错。”

科斯托洛是在回答一个内部论坛关于林迪·韦斯特（lindywest）最近的一篇报道的问题时发表上述评论的，林迪·韦斯特是Twitter上经常受到骚扰的目标。除此之外，韦斯特的折磨者还为她刚刚去世的父亲创建了一个推特账号，并在服务上对她发表了残酷的评论；韦斯特最近和《卫报》分享了她关于美国生活的故事。在Twitter的论坛上，一名员工询问是否可以做任何事情：

On Mon, Feb 2, 2015 at 4:37 PM, Adrian Cole wrote:

A must read in its own right about cyberbullying. One section suggestsTwitter can just do more.

"I’m aware that Twitter is well within its rights to let its platform be used as a vehicle for sexist and racist haras**ent. But, as a private company – just like a comedian mulling over a rape joke, or a troll looking for a target for his anger – it could choose not to. As a collective of human beings, it could choose to be better."

对此，Costolo坦率地承认Twitter在采用工具对付巨魔方面的缓慢。

On Mon, Feb 2, 2015 at 8:35 PM, Dick Costolo wrote:

We suck at dealing with abuse and trolls on the platform and we've sucked at it for years. It's no secret and the rest of the world talks about it every day. We lose core user after core user by not addressing simple trolling issues that they face every day.

I'm frankly ashamed of how poorly we've dealt with this issue during my tenure as CEO. It's absurd. There's no excuse for it. I take full resp***ibility for not being more aggressive on this front. It's nobody else's fault but mine, and it's embarrassing.

We're going to start kicking these people off right and left and making sure that when they issue their ridiculous attacks, nobody hears them.

Everybody on the leadership team knows this is vital.

@dickc

科斯托洛后来又发了一条后续消息，重申他要为推特在解决这个问题上的迟缓负责。

On Tue, Feb 3, 2015 at 12:45 PM, Dick Costolo wrote: Let me be very very clear about my resp***e here. I take PERSONAL resp***ibility for our failure to deal with this as a company. I thought i did that in my note, so let me reiterate what I said, which is that I take personal resp***ibility for this. I specifically said "It's nobody's fault but mine"

We HAVE to be able to tell each other the truth, and the truth that everybody in the world knows is that we have not effectively dealt with this problem even remotely to the degree we should have by now, and that's on me and nobody else. So now we're going to fix it, and I'm going to take full resp***ibility for making sure that the people working night and day on this have the resources they need to address the issue, that there are clear lines of resp***ibility and accountability, and that we don't equivocate in our decisi*** and choices.

Dick

在广泛的批评声中，Twitter去年12月发布了一些工具，以改善其臭名昭著的举报虐待行为的艰难过程。去年11月，Twitter与一个名为WAM！调查对妇女的骚扰。但皮尤中心（Pew Center）的数据显示，推特用户每天仍面临着身体暴力、***和跟踪等威胁——所有形式的骚扰都会对网络上的**产生不成比例的影响。

推特用户每天都面临死亡威胁

就在上周，女权主义者评论家安妮塔·萨基森（Anita Sarkesian）记录了她从1月20日到26日在Twitter上受到的骚扰。你必须滚动一段时间，然后才能到达包含性别侮辱、受害者指责、煽动**、性暴力、**和死亡威胁的推特的结尾。萨克辛是游戏食肉动物的头号目标，因为她批评了在电子游戏中塑造**的方式，她的帖子显示，针对她的卑鄙恐吓活动有增无减。

Gamergate只是骚扰的最新和最响亮的例子。罗宾·威廉姆斯的女儿塞尔达·威廉姆斯去年8月因为她父亲**后收到的令人不安的照片和袭击而离开了服务机构。倡导者们提出了许多解决问题的建议，包括提高对报告的响应能力和更好的阻止工具。

推特第四季度财报电话会议定于明日下午进行。他们将有很多新的计划要讨论，包括他们与谷歌的新合作，这是今天披露的。但考虑到科斯托洛承认，巨魔正在让推特用户付出代价，预计他现在也会对自己处理虐待的计划提出一些问题。

推特拒绝就备忘录置评。

如果您有关于备忘录或Twitter即将推出的计划的更多信息，请发送电子邮件[email protected].