苹果公司正在免费修理损坏的MacBook键盘，这将使他们付出代价。如果键盘易于维修或更换，这一切本可以避免。

随着笔记本电脑越来越薄，其可修复性也受到了影响。苹果的MacBook和MacBookPro就是最好的例子，键盘问题说明了为什么这是一个问题。

Kyle Wiens为iFixIt写作：

You can’t switch key caps. And it gets worse. The keyboard itself can’t simply be swapped out. You can’t even swap out the upper case containing the keyboard on its own. You also have to replace the glued-in battery, trackpad, and speakers at the same time. For Apple’s service team, the entire upper half of the laptop is a single component. That’s why Apple has been charging through the nose and taking forever on these repairs. And that’s why it’s such a big deal—for customers and for shareholders—that Apple is extending the warranty. It’s a damned expensive way to dust a laptop.

这是一系列糟糕的设计选择，也是让他们付出代价的。苹果也不能指望销售2000美元以上的键盘不断损坏的笔记本电脑，这就是为什么最终别无选择，只能提供免费维修。维恩斯继续说：

Apple’s profit on every machine that they warranty under this new program has been decimated. There is a real business impact caused by unrepairable product design. Samsung recently had a similar experience with the Note7. Yes, the battery problem was a manufacturing defect. But if the battery had been easy to replace, they could have recalled just the batteries instead of the entire phone. It was a $5 billion design mistake.

可修复性被更广泛的科技媒体视为一个利基关注点，他们痴迷于微小的边框和薄框架。这应该会改变。整篇文章很好地概述了这一点；您应该查看一下。