由于COVID-19病毒的流行，苹果在美国的零售店从3月中旬开始关闭，但该公司将于下周开始重新开放部分零售店。“我们很高兴下周开始在美国重新开店，从爱达荷州、南卡罗来纳州、阿拉巴马州和阿拉斯加的一些商店开始，”苹果的一位代表告诉CNBC。“我们新的社交距离协议允许有限数量的访客同时进入店内，因此可能会对步入店的客户造成延迟。我们建议在可能的情况下，客户在线购买非接触式送货或店内取货。”

正如CNBC所指出的，在所有这些州之间只有6家苹果专卖店，因此这是一次小规模的退货，这将使公司能够密切监控情况，并在更多的地方欢迎顾客回来时应用所学到的知识。苹果在美国有271家分店，在全球有500多家分店。目前，亚洲、欧洲和澳大利亚的70多家分店已经关闭，以帮助抗击新型冠状病毒疫情。在有迹象表明病毒已在中国得到控制后，苹果最快恢复了在中国的运营。苹果在各大城市的专卖店可能还需要一段时间才能回归。首席执行官蒂姆•库克（timcook）对彭博社（Bloomberg）表示，计划在5月上旬在美国开设“几家”。

与其他国家苹果专卖店重新开张的情况一样，美国零售业员工将有机会接受体温检查，并必须戴上口罩。还将向客户提供面罩。该公司说，在这些早期，商店将专注于产品维修。在全国范围内的突然关闭之后，相当一部分人的设备可能被困在天才酒吧，即使苹果给了部分客户一个机会，在商店关门前找回已完成的维修。

以下是苹果公司为恢复其在美国的零售业务而发布的完整声明：

We’re excited to begin reopening stores in the US next week, starting with some stores in Idaho, South Carolina, Alabama, and Alaska. Our team is c***tantly monitoring local heath data and government guidance, and as soon as we can safely open our stores, we will.

We’ve missed our customers and look forward to offering our support. With many working and learning from home, our primary focus will be providing service and support at the Genius Bar. We’ll open initially with additional safety procedures including temperature checks, social distancing, and face coverings to ensure customers and employees continue to stay healthy. Our new social distance protocol allows for a limited number of visitors in the store at one time so there may be a delay for walk-in customers. We recommend, where possible, customers buy online for contactless delivery or in-store pick up.

As local guidance varies around the US there may be slight modificati*** to our procedures. As always, our thoughts are with everyone affected by COVID-19 and those working around the clock to treat, study and contain its spread.