我收到了别人的亚马逊邮件。我不知道怎么让它停下来。谁来帮帮我。

早在九月份，我就收到了一封来自亚马逊的邮件，邮件的地址是和我同名的人。这是亚马逊应用商店免费下载的收据。神话老虎机-拉斯维加斯免费老虎机赌场，具体来说。

这封邮件不是伪造的。我没有被钓鱼。这是亚马逊数字服务公司（Amazon Digital Services）的一次普通的自动爆炸。几个小时后，我收到了一封类似的电子邮件，关于此人的另一个下载：Jackpot Party Casino-Slots HD。为了简单起见，让我们用卡尔这个名字。

不幸的是，亚马逊的自动邮件并没有提供任何方式从卡尔的收据退订或标记我不是正确的收件人。邮件上说的最后一件事？不要回应这个。没人会看到的。它就在那里的电子邮件地址：数字没有答复。

我立刻对这种事情怎么会发生感到困惑。这些邮件进入了我的一个Outlook账户。当微软从Hotmail切换过来时，我已经注册了它。同一个电子邮件地址怎么可能链接到卡尔的亚马逊个人资料？我多次重置密码；卡尔在过去的五六个月里不可能找到它。我从来没有看到一封电子邮件要求我验证或确认一个新的亚马逊帐户。这不是2014年需要的吗？

显然卡尔没有注意到任何问题。电子邮件还没有停止。现在是12月，虽然亚马逊从来没有给我发过大量的下载收据，但我可以指望每隔一天左右就能看到一张(更清楚的是，我只收到有关应用程序的电子邮件，而不是卡尔的亚马逊订单。）卡尔下载了Facebook，所以他显然拥有一台Fire平板电脑。甚至可能是消防电话。还有谁从亚马逊下载Facebook？

我对卡尔有了更多的了解。显然我们都是职业摔跤的爱好者；我知道这一点是因为亚马逊提醒我卡尔下载了官方的WWE应用程序。卡尔随后下载了WWE超级卡，这是一款可收藏的纸牌游戏（在智能**上玩），让粉丝们可以在John Cena、The Rock和Brock Lesnar等人身边交易，并把他们最喜欢的格斗手送上战场。

周三，卡尔花了299枚亚马逊硬币在弗雷迪家买了5晚。我完全不知道这会转换成什么美元，但这是我见过的第一次也是唯一一次“付费”应用程序购买。在大多数情况下，像其他数百万消费者一样，他坚持免费的东西。

但我为什么要知道呢？我不想知道。为什么我突然成了一个陌生人下载习惯的旁观者？亚马逊给我送来的东西没有什么不光彩或不寻常的，但它仍然让我感到奇怪。我不想也不需要知道卡尔是怎么处理他的火的。这些邮件不是我可以看的，但也不容易修复。我试着把错误的邮件引导到我的垃圾邮件文件夹，但他们还是成功地通过了。上周晚些时候，我开始在亚马逊的支持下把事情搞清楚。

You are now connected to Amazon.com

Me: Hello. I'm receiving emails to another of my email addresses (******@outlook.com) addressed to a "-----welch." I am not Carl, and I'm not sure how this Amazon account was tied to my email address. I'd like the emails to stop, if possible. Amazon rep: Hello, my name is Amazon rep. I'll certainly try to help regarding your concern. I'm sorry that you are receiving an e-mail that is not for you. Let me go ahead and help you with that. Allow me one moment to research this a bit further for you. Would you verify to me the name associated on this account, *****@outlook.com? Me: the emails are addressed to "c-----welch" But I am not him. Most recently, I got an email about: Angry Birds Transformers, purchased on December 11th.  Amazon rep: I understand, do you know who is c-----welch? Me: No. No I do not. Amazon rep: I understand. As far as I know, the system on the computer allows only 1 email address, if there's an existing same email address, it will not go through then. The email address that you provided me stated the name of Carl Welch. Me: Yes. But I own that email address, and I am not c----welch. Thus, these emails are spam — and also sharing his purchases with a stranger. Amazon rep: I see. Me: So this email account must somehow be unregistered from Carl's Amazon account. Otherwise I will keep seeing those purchase details — which I should not have access to. Amazon rep: I do understand. Here's what we are going to do, since without seeing the message, I can't determine its origin. But you can provide a copy via the following link: https://www.amazon.com/gp/help/contact-...(See full link) Click the drop-down menu and select "I am reporting a spoofed e-mail." For more information about phishing, please visit our Help pages: http://www.amazon.com/phish Me: Here is a sample message: https://dl.dropboxusercontent.com/u/236...(See full link) This message definitely originates from Amazon. Me: So just to be clear, here's the situation. I have my own Amazon account at *******@gmail.com. My name is Chris Welch. There are no issues with that account. But I'm receiving these emails to another of my email addresses. And these Amazon emails clearly are meant for "c-----welch" and not for me. I just don't know who he is. Amazon rep: I understand Me: If I report a spoofed email, it only allows me to choose my own Amazon account email (******@gmail.com) I have no way of selecting the Outlook account. Also, these are definitely not spoofed emails. They're from Amazon. They're just going to the wrong person. Amazon rep: I understand. One moment please. Thanks for waiting. Here's what I will do, I will send this concern to our account specialist. Me: Okay. Amazon rep: Thanks for your cooperation on this matter. May I have the following information: Name, name as it appears on their billing statement, Billing address on file with debit/credit card company, Contact phone number, Billing address phone number and you may provide any additional comments. Me: Chris Welch, *********. Again... I am getting SOMEONE ELSE's Amazon emails to my email account. *****@outlook.com. I am not c-----welch. How may I get in touch with this account specialist? Amazon rep: Thank you. You'll receive a confirmation once further research was done. Thank you for your patience. Me: How long might that take? Amazon rep: As of now, I don't have the information. Me: Okay. Is there a case number for this conversation or something? I don't want to have to explain the whole situation again. Surely you understand. Amazon rep: I understand. You may have a copy of our conversation after you ended the chat. The next representative can be able to see aslo our conversation.

理论上，我可以重置卡尔的亚马逊密码，因为电子邮件正在发送到我的Outlook电子邮件地址。这很简单。这也是错误的。这不是我的亚马逊账户。是卡尔的。我希望亚马逊的账户专家能恢复订单。也许我不应该。我们聊了几个小时后，我收到一封电子邮件，信中说我上周买的一个Nexus6箱子退款。这个案子没什么问题。这个案子和我的卡尔问题没有关系，而且在我们谈话的时候从来没有提过。我们在解决这个问题上没有一个好的开始，亚马逊。

哪里有按钮或链接来修复这个混乱，或至少触发一个审查？我知道这不太常见。这完全是一个侥幸的情况，真的，但亚马逊目前的****设置提供没有明确的路径来解决侥幸。没有明显的方法把卡尔的邮件传给卡尔而不是克里斯韦尔奇。我可以（也确实）取消订阅促销邮件，但我不能关闭这些收据。我无法更改我的电子邮件首选项，因为它不是我要登录的帐户。

我不会放弃的，卡尔。不管你是谁，无论你在哪里。祝你的消防电话在投币口好运。哦，我也收到了你的Pinterest邮件。谢天谢地，这些更容易取消订阅。