亚马逊罕见地公开道歉，但没有向员工道歉，也没有真正认罪。

一个多星期前，亚马逊公开向众议员马克波坎（Mark Pocan）撒谎，称其员工从不觉得有必要在水瓶里撒尿（事实上，这在亚马逊是一个有据可查的问题，因为它是如何自动跟踪和解雇员工的）。

现在，在复活节周末前的周五晚上，当很少有人（向GeekWire致敬）关注时，公司正在向Pocan道歉，而不是向其他人道歉。亚马逊也只是为不够“准确”而道歉——并不是因为它实际上**了工人尿在瓶子里的情况。

事实上，亚马逊甚至认为整个尿瓶事件只是一个令人遗憾的现状，指出了少数几次其他公司的送货司机也被抓到尿瓶的情况，并在Twitter上嵌入了一些碰巧支持亚马逊观点的随机评论。你几乎可以听到杰夫·贝佐斯说：“为什么这些人不责怪UPS和联邦快递？让更多的人来考虑他们。”

这篇博文还强烈暗示，这只是送货司机的问题，而不是亚马逊仓库工人的问题——尽管一名卧底记者2018年曝光的一则消息发现，亚马逊仓库工人也被迫跳过洗手间休息时间，而一名上周刚刚接受记者采访的工人暗示，洗手间休息时间仍然是一个问题2021年。“你坐在那里，你必须去小便，但你不想在'任务时间'上累赘，”她告诉主板。

亚马逊目前也因错过午休时间而面临诉讼。而最重要的是，所有这些都是在亚拉巴马州贝塞默的亚马逊工会投票的阴影下发生的，这可能有助于塑造美国劳工的未来，更不用说亚马逊了。

亚马逊对Pocan的道歉是那种值得一行一行注释的备忘录，部分原因是它的一句话实际上相当不错——“不管这是全行业的，我们都想解决它。我们还不知道怎么做，但会寻找解决方案”——但因为这里已经过了凌晨1点，而且Verge的blockquote工具不允许我嵌入tweet，所以我现在就给你主要的勇气：

On Wednesday last week, the @amazonnews Twitter account tweeted the following back to Representative Mark Pocan:

This was an own-goal, we’re unhappy about it, and we owe an apology to Representative Pocan.

First, the tweet was incorrect. It did not contemplate our large driver population and instead wrongly focused only on our fulfillment centers. A typical Amazon fulfillment center has dozens of restrooms, and employees are able to step away from their work station at any time. If any employee in a fulfillment center has a different experience, we encourage them to speak to their manager and we’ll work to fix it.

Second, our process was flawed. The tweet did not receive proper scrutiny. We need to hold ourselves to an extremely high accuracy bar at all times, and that is especially so when we are criticizing the comments of others.

Third, we know that drivers can and do have trouble finding restrooms because of traffic or sometimes rural routes, and this has been especially the case during Covid when many public restrooms have been closed.

This is a long-standing, industry-wide issue and is not specific to Amazon. We’ve included just a few links below that discuss the issue.

Regardless of the fact that this is industry-wide, we would like to solve it. We don’t yet know how, but will look for soluti***.

We will continue to speak out when misrepresented, but we will also work hard to always be accurate.

We apologize to Representative Pocan.

你可以在这里阅读完整的版本。当你完成后，也许可以看看主板公司对六名**亚马逊送货司机的采访，对她们来说，小便的情况显然要糟糕得多。